Morris Hospital Expansion, Renovation Improves Wayfinding + Treatment Experience

Phase One of a multi-phase expansion and renovation of Morris Hospital in Morris, Illinois, is complete, offering visitors and patients a significantly improved front door and treatment experience. The project, led by general contractor Pepper Construction and architect DesignGroup, includes a lobby renovation, a new emergency department and the creation of an infusion department.

Phase One included the relocation of the ED and other services to streamline wayfinding for visitors by creating one front door. The main reception desk and registration kiosks are now positioned to be adjacent to the front door, making it easier for locating staff to assist visitors. The curve of the main concourse leads through the front of the hospital with the new ED and Infusion Therapy Center on either end. While natural points for wayfinding are created along the way, the path leads patients and visitors to registration, surgery waiting, obstetrics and lab/blood draw.

The ED was made possible by the relocation of the administrative wing to allow for more clinical space on the first floor. It features a rapid-care area for quick treatment of low-acuity patients. The number of treatment stations increased from 11 to 17, and now include one trauma room, one treatment room, two rapid-care stations, 10 exam rooms, a results waiting area, a sexual assault nurses’ exam room and two safe rooms for holding behavioral health patients.

In addition to the lobby renovation and new ED, Phase One involved creating an infusion department. It features four private bays and one private room, all of which include windows to allow outdoor views and natural light for patients and staff. During the coronavirus pandemic, these bays have proven essential for immunocompromised patients or patients who are unable to postpone or miss a treatment.

A refreshed brand standard was also created as part of the renovations, implementing a simple and sophisticated neutral palette with accents to designate key locations. Consistent language was developed across departments through materials used, front desk designs, accents in departments and more.

Future phases for this project involve an enhanced entry to the hospital, a serenity garden, renovations to cardio-diagnostics and additional patient services. The project is slated for completion in 2021.

Images are courtesy of DesignGroup © Tom Harris.