What happens when healthcare design becomes personal?
In season two, episode three of Between the Lines with FGI, hosts John Williams and Marissa Lamperis Kastrinos sit down with former co-host and associate editor at FGI, Bridget McDougall, while she continues to navigate an unexpected and deeply challenging chapter in her family’s life.
McDougall’s 8-year-old son experienced the sudden onset of acute psychiatric symptoms — a journey that involved repeated crises, multiple hospitalizations and countless hours in healthcare spaces. Through this experience, the family gained a rare, firsthand perspective on how the built environment can either support or hinder healing during moments of vulnerability.
Podcast listeners will discover:
- The critical role design plays in behavioral healthcare settings
- How the FGI Codes/Guidelines intersect with real-world challenges in mental health environments.
- Multiple perspectives on creating spaces that foster safety, dignity and recovery.
Learn more here.

