JLL has added its new Performance Optimization Program to its integrated facilities management healthcare offerings. The data-driven approach provides visibility into acute care, nonacute care and ambulatory facilities and works alongside inhouse facilities management teams to measurably improve patient, visitor and employee experiences; reduce risks; and improve financial performance – all without the need for additional outsourcing.
The POP process begins with the performance optimization assessment, an assessment of a facility’s current state to identify opportunities for outcome-based improvements. Next, JLL partners with teams to maximize the delivery of those opportunities and focuses on five key areas to bring a facility to its peak performance: team development and support; compliance continued readiness; business intelligence and performance management; sourcing support and energy and sustainability management.