VA Launches Virtual Concierge to Streamline Procurement, Innovation

The Department of Veterans Affairs launched Pathfinder.va.gov in early June serving as the “front door” for vendors and innovators to engage with VA while providing useful resources.

Pathfinder allows an opportunity for VA to move forward in vendor engagements in a way that is unprecedented. It supports a backend system that ensures vendors have transparency, equity and support throughout the entire process in a timely and visible manner. This also improves VA’s response time to companies or individuals looking for the status of their submission.

VA will use submissions to conduct market research, build an innovation solution repository for continuous sourcing and match the innovative solutions from the repository with VA problem spaces.