Recognizing that organizational efficiency is found in more than the physical space, BWBR has launched a new operational planning service that assists hospitals and organizations in meeting efficiency, experience, quality and safety goals.
Leading the new service for BWBR is David Voller, a veteran operations’ executive whose experience spans health systems and management engineering, ambulatory care operations and systems analysis and improvement.
BWBR’s operational planning service encompasses various elements that include Lean 3P design, value stream and operational enhancement analysis and master and strategic planning. In Lean 3P planning, production, preparation and process are analyzed to align the flow of people and materials to improve quality outcomes and the patient experience.
In value stream analysis, systems are analyzed to identify waste and evaluate the cultural influences and training within the system that could produce better adoption and results (i.e., change management).
In master and strategic planning, the team evaluates an organization’s market and culture to understand the appetite for change and risk and then structures plans to align service delivery with consumer demand, industry regulations and healthcare reform.