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HDR’s Inaugural Edition of Delta Focuses on Thriving Amid Rapid Change in Healthcare

HDR introduces the premiere edition of Delta, the first of a series of ongoing publications aimed at helping organizations not only embrace the rapid change that surrounds them, but thrive in it. HDR-DeltaThis first 80-page volume explores one of the biggest challenges facing our healthcare clients today: How to respond to increasing unknowns in the industry while encouraging future-focused innovation.

To answer this question, Delta’s authors—our healthcare strategists, retail strategists, Lean operation experts, architects, designers, data analysts and engineers—examine four different opportunities that emerge from embracing change:

  • Changing Perspectives: Creating a foundation of innovation within healthcare organizations that helps orient problems in an approachable way.
  • Changing Behaviors: Pushing beyond retail health towards retail thinking to support better care delivery.
  • Changing Experiences: Challenging the common assumptions made about what the patient experience is, and how healthcare organizations should be thinking about it.
  • Changing Paradigms: Imagining a new, more central role for nature in chronic disease management.

In future editions of Delta, our thought leaders will continue to look at what’s ahead, taking a human-centered approach to exploring the major themes that will inform change in our partner industries including health, education, science and justice.

  • For a print copy or more information, email
  • For a pdf download of Delta, visit
  • Follow the conversation on social media through #HDRdelta and #DeltaMeansChange

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Posted July 29, 2016

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