Research released by Steelcase Health found that infusion treatment spaces are stark, cold and often isolate the patient from the clinician and their family members. In response, three concept spaces were introduced by the company to address how infusion therapy treatments are delivered in both hospital and outpatient settings through innovative design applications. The three spaces — that enhance collaboration, communication and support for infusion therapy experience — are:
Semi-open treatment areas: This setting enables patients to have family members present, as well as socialize with other patients. Patients can switch from upright to reclined positions. Personal space is defined. Clinicians have immediate access to patients, technology and supplies.
Communal space: A café-like hub, this space supports many activities. Families and patients may choose to be in or near this open space for its energizing quality, and it’s also an ideal environment for group or individual learning.
Private family treatment rooms: When patients and family members need time together apart from the eyes of others, these rooms offer plenty of space for interaction, lounging, playing games or sharing a snack. This space allows patients to feel a higher sense of control over their environment and ultimately treatment.
“Safety has always been a paramount concern in infusion spaces, but too little attention has been paid to the importance of privacy and emotional well-being,” says Michelle Ossmann, director of healthcare environments for Steelcase Health. “A new approach to space and design can help address these critical issues and improve patient satisfaction. Through our research, we’ve built a series of design applications that support both clinician productivity and patient privacy, promising increased choice and control during such a vulnerable time.”